Customer Connection
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Take Control of Your ERP Software
Slingshot’s on-line Customer Connection service provides our clients with all the information required to get the most out of their ERP software. We’re committed to ensuring you, our customers, are able to login to a secure area, where you can:
- Review the status of your implementation project including percent complete statistics detailed by task, hours to complete each task, weekly written status report and other project summary metrics.
- Log a System Support Request (SSR), or review the status of existing SSR entries
- Record functionality suggestions and enhancement requests
Slingshot is committed to increasing the level of control that businesses have over their systems and the information they contain. With each release of our systems, we also expand the information available in the Customer Connection pages. Future downloads will include software patches, training/usability materials and usage tips from special interest groups across industry.
So stay connected with Slingshot (both during and beyond your system implementation) through your own customer home page.